At FinnCasino, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social casino games and related services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Account Information: When you register an account, we collect your email address, username, and password.
- Profile Information: You may provide additional information such as a profile picture, display name, and other customization options.
- Contact Information: If you contact our support team or subscribe to our newsletter, we may collect your name, email address, phone number, and the content of your communications.
- Payment Information: If you make in-app purchases, our payment processors collect payment details such as credit card information or other financial information. FinnCasino does not directly store your complete payment information.
- Social Media Information: If you connect your account to social media platforms, we may collect information from those accounts, such as your name, profile picture, and friend list, according to the permissions you grant.
1.2 Automatically Collected Information
When you access or use our services, we automatically collect:
- Device Information: Information about your device, including IP address, device type, operating system, browser type, mobile network information, and device identifiers.
- Usage Data: Information about how you use our services, such as game play statistics, preferences, time spent in games, and interactions with other users.
- Location Information: General location information (such as country or city) based on your IP address.
- Log Data: Server logs, including search terms, date and time of access, referring/exit pages, and system activity.
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to remember your preferences. For more information about our use of these technologies, please see our Cookie Policy section below.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: To operate our platform, deliver the services you request, and enhance your gaming experience.
- Account Management: To create and manage your account, authenticate users, and provide customer support.
- Communications: To respond to your inquiries, send service-related announcements, and provide updates about our games.
- Marketing: With your consent, to send promotional materials, newsletters, and information about new games or features. You can opt-out of marketing communications at any time.
- Personalization: To customize content, game experiences, and recommendations based on your preferences and activities.
- Analytics: To analyze usage patterns, conduct research, and improve our services.
- Security: To detect, prevent, and address technical issues, fraud, abuse, and illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Sharing and Disclosure of Information
We may share your information with the following parties:
- Service Providers: Third-party vendors who provide services on our behalf, such as hosting, data analysis, payment processing, customer service, email delivery, and auditing.
- Business Partners: Partners who offer joint promotions or provide co-branded services.
- Social Media Platforms: When you connect your account to social media platforms or share content through these platforms.
- Advertising Partners: Third-party advertisers and advertising networks that require the data to select and serve relevant advertisements to you and others.
- Legal Requirements: When required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We do not sell your personal information to third parties.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information about you.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your information in certain circumstances.
- Data Portability: You can request a copy of your information in a structured, commonly used, machine-readable format.
- Objection: You can object to our processing of your information in certain circumstances.
To exercise these rights, please contact us at privacy@finncasino.com. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
4.1 Account Settings
You can update your account information and preferences at any time by accessing your account settings within our services.
4.2 Marketing Communications
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We regularly review our security procedures and consider appropriate new security technology and methods. However, despite our efforts, no security measures are perfect or impenetrable.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- Whether we can achieve the purposes through other means
- Legal, regulatory, accounting, or reporting requirements
When we no longer need your personal information, we will securely delete or anonymize it.
7. International Data Transfers
We are based in the United Kingdom and may process, store, and transfer personal information in countries outside of your country of residence, including the United States and other countries that may have different data protection laws.
When we transfer your information to other countries, we take steps to ensure that appropriate safeguards are in place to protect your information and to ensure that you can exercise your rights effectively.
8. Children's Privacy
Our services are designed for users who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.
If you believe that we might have any information from or about a child under 18, please contact us at privacy@finncasino.com.
9. Cookie Policy
9.1 What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
9.2 Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website. They enable basic functions like page navigation and access to secure areas.
- Preference Cookies: Allow us to remember choices you make and provide enhanced, personalized features.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements based on what parts of our website they have viewed.
9.3 Third-Party Cookies
Some cookies are placed by third parties on our behalf. These third parties may include analytics providers (like Google Analytics), advertising networks, and social media platforms. These third parties may use cookies, web beacons, and similar technologies to collect information about your use of our website and other websites.
9.4 Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and/or lose access to certain features of our website.
To learn more about how to control cookie settings through your browser:
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date.
We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Privacy Team
FinnCasino Games
2 Alfie Bypass
West Elizabethtown
SL7 3PB
United Kingdom
Email: privacy@finncasino.com
Phone: +44 3140 721111
We will respond to your request within a reasonable timeframe.